SBT Customer Guide : State Bank of Travancore (SBT)


SBT Customer Guide : State Bank of Travancore (SBT)

1800 425 7733
Available on weekdays from 8AM to 8PM

1800 425 5566
Available 24X7

Toll Free Account Balance Check
To get your account balance as SMS, give a missed called to 1800 270 2525

Email ID
Email all your complaints and suggestions to [email protected]

Central Pension Accounting Office
Toll free number: 1800 117788

State Bank of Travancore (SBT) has opened a customer care centre here to provide information on products and services, support and guidance on banking matters and redressal of customer issues.


Callers may access the facility through toll-free number 1800-425-7733 to access information on loan and deposit products.

Other services offered include ATM card trouble shooting, Internet and mobile banking support, and receipt of complaints and grievances.

Working hours

The centre will function from 8 am to 8 pm on week days. Unlike call centres ‘SBT Care’ will be manned by bank’s own staff with good banking exposure to ensure caller satisfaction.
The toll-free line also offers the option to choose language and a call-back system during busy hours and beyond working hours to ensure caller satisfaction.
The bank has also rolled out a ‘missed call facility.’ Account holders with a registered mobile phone may give a missed call on the toll-free 1800-270-2525 to get an SMS showing account balance.

State Bank of Travancore (SBT) Customer Care Email IDs

Here we are sharing the various email ids provided by State Bank of Travancore (SBT) for the enquiries, support and complaints for all departments. The customers can choose the department according to the issue and take email id for the further proceeding.

DepartmentsEmail IDPhone Number
Managing Director (Officiating)[email protected]+91-471-2351910
Chief General Manager (Retail Banking)[email protected]+91-471-2358139
Chief General Manager(Commercial Banking)[email protected]+91-471-2355410
General Manager (CBNW)[email protected]+91-471-2355949
General Manager (Risk Management & CRO)[email protected]+91-471-2351393
General Manager (Human Resources)[email protected]+91-471-2351646
General Manager (Retail Network II)[email protected]+91-484-2323622
General Manager (Business Strategy & Rural Banking)[email protected]+91-471-2357293
General Manager (Retail Network I)[email protected]+91-471-2330281
General Manager (SAMG)[email protected]+91-471-2354502
General Manager (Treasury & Chief Financial Officer)[email protected]+91-471-2351906
General Manager (CNW)[email protected]+91-471-2355431
General Manager (Inspection & Audit)[email protected]+91-471-2350564
General Manager (Retail Network III)[email protected]+91-44-24326124
Chief Vigilance Officer[email protected]+91-471-2357045
General Manager (Information Technology)[email protected]+91-471-2353234

State Bank of Travancore is an auxiliary of State Bank Group. It is the leading bank of Kerala. The wide network of State Bank of Travancore has 676 official branches all across India. The banking sector has overall 879 area offices that are extended up to more than 16 different states of India.Originally State Bank of Travancore was set up and named as Travancore Bank Ltd. It also provides major service of providing credit card facility to customers. Credit card is the safest and protected way of payment. There are number of credit cards have been introduced by State Bank of Travancore that serve with best of the services to the public.

Important Links

Public Grievances:
This link is for the public grievances and by following this link customers can get all the contact information for the purpose.
With this link, customers can redress the complaints that are are unheard. They can follow the link and get all the contact information related to it.
SBT Online:
This link is for the customers using internet banking and other online services of of State Bank of Travancore (SBT).
Official Website:
For more and reference, customers can visit the official website of State Bank of Travancore (SBT), mentioned above. is sharing the all details and information of State Bank of Travancore (SBT) customer care toll free and helpline phone number along with the lists of full contact details of addresses, phone number, fax number, email with official web page provided by company.